Shipping

Free, tracked, and out the door within 24 hours.

Last updated: 25 August 2026

Delivery times

Destination	Time	Cost
United States (all 50 states)	5–15 business days after shipping	Free, tracked
Australia	5–15 business days	Free
New Zealand	5–15 business days	Free

Most orders arrive in about 5 business days. The 15 is the outside edge, there for the weeks when a courier runs into a delay — we would rather you knew the worst case than be surprised by it.

Times are counted from the day your order ships, not from the day you place it. Orders ship within 2 business days. Business days are Monday through Friday, excluding U.S. federal holidays.

If we're running late

If we can't ship your order within 2 business days, we'll email you before that time is up with a revised ship date and the option to cancel for a full refund. If we can't give you a revised date, or the new date is more than 30 days out, we'll cancel and refund you in full unless you tell us you still want it. Refunds go back to your original payment method within 7 working days.

Duties and taxes

Your order ships from China. Since August 29, 2025 the U.S. duty-free de minimis exemption has been suspended for all countries, so U.S. import duties can apply regardless of order value. Any duties, taxes or carrier handling fees are payable by you on delivery and are not included in the price shown. If you refuse a delivery because of these charges, we'll refund the product price less shipping and any duties already incurred.

Tracking

As soon as your parcel is scanned you'll get an email with the tracking link. If 48 hours pass with no movement on the tracking, write to us and we'll chase the carrier for you.

Shipping Protection

The optional $4.95 add-on in the cart covers loss and transit damage: if the parcel goes missing or arrives broken, we reship immediately, no investigation on your side. Without it we still help, but the carrier's claim process applies first.

Wrong address?

Email us within 2 hours of ordering and we can still change it. After dispatch the address is locked by the carrier and the parcel has to complete its return journey before we can resend it.