{ CONTACT }
Email
Contact
One inbox, answered by a person, within 24 hours.
lunelle.shop.support@gmail.com
Orders, returns, everything.
Hours
Mon–Fri, 9:00–18:00 AEST
Weekend messages: Monday.
Press & partnerships
See the press page
Assets and contact details.
Before you write
- Where's my order? The tracking link is in your dispatch email — check shipping times first.
- I want to return it. Straight to returns: you only need your order number.
- Will it work on my hair? The FAQ covers hair type, length and damp-vs-dry.
Send a message
This preview build has no server behind it, so the form opens your email client with the message pre-filled instead of sending it. On the live shop it posts to our inbox directly. Either way it reaches the same place: lunelle.shop.support@gmail.com.